Southeastern Mills
The In's and Out's of Lousiana Hot Sauce
The Brief
Until recent decades with the introduction of technology, stories and family history were passed down from generation to generation through written documents and word of mouth. Louisiana Hot Sauce is a company with a large, family history with decades of stories rich in tradition and values. When Southeastern Mills acquired them, they realized that Louisiana Hot Sauce didn't have any visual way to creatively tell that story.
Having already scheduled a trip to the facility to take footage for content-based videos, we packed up and traveled with them to New Iberia, Louisiana to help tell these stories of tradition and history to teach customers the ins-and-outs of not only the company but the hot sauce industry as a whole.
The Challenge
Southeastern Mills is a fourth-generation food company that offers a wide range of ingredient solutions for food processors, foodservice companies and consumers. At the time that they came to us with this challenge, they had just acquired a new company - Louisiana Hot Sauce. The previous owners of Louisiana Hot Sauce hadn't updated their digital or video marketing to tell the story of the company, which Southeastern Mills found was very important to do. They were also just about to launch a series of workshops called "Hot Sauce 101" and needed videos to support them. The challenge is taking an established brand and quickly refresh its marketing, sales collateral, and strategy in a way that can be later repurposed.
Defining Success
Our goal was to create a graphic that would be widely shared internally and around the food processing industry, and show how Southeastern Mills is an expert when it comes to breadings and batters. Success would entail creating an easy-to-use and understand the representation of a set of complex systems. Product demonstration is important for companies that desire to show their customers all that a product has to offer before they purchase it.
Southeastern Mills desired an animated way to demonstrate how various items can use their products. It had to be effective in both print and digital mediums to be dispersed in many channels. We envisioned it being used at trade shows, during customer engagements and as a hallmark content element on the sem-pro.com website. After reviewing this infographic, viewers would have a better understanding of breadings and batters and be compelled to share the graphic with others.
The Results
After capturing video footage and photography that showcased the hot sauce making process, the facility, the staff, and the company’s personality, we put together three videos. They walked through the company’s history, the company’s culture, and the product manufacturing process. Each video is between two and five minutes long and is being used both internally and externally by Southeastern Mills and Louisiana Hot Sauce collectively. They have hosted dozens of workshops using these videos, as well as assisting in marketing and sales initiatives.